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Click2Cure’s Terms & Conditions

  1. Plan Scope and Applicability
  • The digital marketing plan purchased is designed for use by a single doctor specializing in one medical specialty.
  • The plan covers a single Facebook page, Instagram account, and Google My Business (GMB) profile as per your plan.
  • Additional pages or accounts will incur extra charges.
  1. Page and Profile Management
  • Setup of the Facebook and Instagram pages is included in the plan. However, the doctor is responsible for generating and managing passwords for these accounts.
  • The plan does not include setting up additional Facebook, Instagram, or GMB pages.
  • Extra charges will apply for the setup and management of multiple pages.
  1. Social Media Content
  • All Social Media content will follow Facebook, Instagram and Google’s content policy.
  • Custom social media posts as per Doctor’s wish and expectations like regional content posts will be included as part of our custom plan only or you may need to buy specific regional packs for your speciality.
  1. Compliance and Responsibilities
  • All posts and campaigns will adhere to the guidelines set by Meta (Facebook and Instagram) and Google. If the doctor's profile is blocked or Google verification is pending due to compliance issues, Click2Cure will not be held responsible.
  • The doctor must ensure that their profile complies with all Meta and Google guidelines to avoid any potential issues.
  1. Account Access and Passwords
  • During onboarding, the doctor must be ready with all necessary profile passwords. Click2Cure’s team will assist in setting up the accounts via Any Desk; this process will only occur once and will not be repeated.
  • If the doctor loses their password, Click2Cure will provide guidance but will not handle password recovery directly or create support tickets with Google or Meta.
  1. Data Security
  • Click2Cure’s team will not store or manage Facebook, Instagram, or Google passwords. While we configure your accounts with our software, we will request you to provide us access to your profile only. In this entire process, your password will not be shared with us. Access to accounts will be facilitated through a one-time setup via Any Desk.
  1. Refund Policy
  • Payments for the digital marketing plan are non-refundable once made. This includes cases where the doctor has purchased a 3-month or 1-year plan.
  • If issues arise such as Google or Meta locking the doctor’s profile or any other compliance-related matters, Click2Cure will not provide a refund.
  • All payments are 100% non-refundable; any services rendered under this plan, including but not limited to setup, management, and compliance issues.
  1. Campaign Support
  • All Google or Facebook / Instagram campaign’s ad budget will be added by respective Doctor. Click2Cure personnel will only help you in setting up right campaigns.
  1. Additional Charges
  • Any additional services not covered under this plan, such as extra pages, extra reels, Logo, banner, designing any other post/brochure etc, regional posts, or extended support, will incur additional charges. These services are available upon request and will be billed separately.
  • Management of Doctor’s YouTube, LinkedIn, Twitter, What’s app API integration, managing your own website will be on additional chargeable basis only.
  1. Termination and Non-Refundable Policy
  • Click2Cure reserves the right to terminate services if the doctor fails to comply with these terms or if there are issues with account management that are outside of Click2Cure’s control. Termination will not result in a refund of any payments made.
  1. Changes to Terms
  • Click2Cure reserves the right to modify these terms and conditions at any time. Any changes will be communicated to the doctor and will apply to services provided after the date of the change.

For any queries or issues regarding these terms or the services provided, please contact Click2Cure at [sales@click2cure.com].
By purchasing and using the Click2Cure digital marketing plan, the doctor acknowledges and agrees to these terms and conditions.
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